Michigan Protection & Advocacy Service, Inc. (MPAS) files complaints against licensed or certified health care professionals involved in abusive and neglectful incidents in nursing homes and other care facilities. MPAS files complaints against individual licenses after the state substantiates abuse or neglect in a facility where those professionals provide patient care or supervise care providers.
While these investigations are lengthy and cumbersome, the results of this advocacy are impactful in reducing the rates of abuse and neglect in Michigan.
There is still more work to be done to combat abuse and neglect in our state. The process of getting the state to investigate complaints against individual licenses is cumbersome and slow at best. Meanwhile, the licensed individuals continue to work and provide care while the Bureau of Health Professions investigates the allegation which may take years to complete and may not result in any finding.
MPAS has found that in some cases, unless there is a criminal conviction, when employment is terminated for abuse or neglect of the residents, there is nothing to stop them from working at another similar facility.
There is a need for freedom of information and transparency of substantiated instances of abuse and neglect occurring in Michigan care facilities. To meet this need, MPAS is publishing, on a quarterly basis, cases in which there were substantiated instances of abuse and/or neglect resulting in action being taken on the licenses of care givers or facilities as a whole.
Specific details of these cases as well as the names of the offending care givers or supervisors can be found at the Michigan Department of Licensing and Regulatory Affairs website (link is external) - michigan.gov/lara/ - click on "search a state license."
For more detailed information on the type of cases MPAS investigates, please visit MPAS' 2011 report on abuse and neglect in Michigan nursing homes.